 The research and selection of the maintenance partner, including:
o Parts inventory administration;
o Maintenance scheduling – emergency flexibility;
o Costing and cost comparison;
o Reliability;
o Hangers and Tooling;
o Training capability;
o Technical assistance agreements at out‐stations;
o Technical partners;
o Location;

Aircraft Main Base of Operation
 Meet with management of the airport to discuss:
 Office accommodation at the airports;
 Parking bay allocation for aircraft, staff and company vehicles;
 Permits for staff and vehicles;
 Payment structures for the new airline;
 Passenger Check‐in facilities;
 Baggage handling, tracing and security;
 Immigration and Customs (if required);
 Emergency rescheduling options.

 Make arrangements for the insurance of the airline, including the aircraft and third parties, passengers and cargo.

Fuel, Landing, Handling and Into Plane Servicing
 Arrange the supply of fuel (JET‐A1);
 Deposits and payment for fuel and Airport services;

Out Stations
 Set‐up and train staff according to the standard operating procedures (SOP);
 Manage the use of out sourced skills;
 Develop the operations manual;
 Establish the reporting methods;

Finance, Administration & Commercial
 Accounting staff and Systems;
 Costing System;
 IT Systems;
 Banking;

Business Development Stage
Marketing & Promotion
 Advertising;
 Media Campaign;
 Partners & Brokers;
 NGO & Government Contracts
 Design & Development;
 On‐Line enquiry & Booking System
 On‐Line Payment method, credit card access
 Newsletters and Membership Portals

Business Development Opportunities
 Introduction of larger aircraft;
 Extension to range of Destinations

​​Planning & Evaluation Stage

The Business Plan
 Initial meeting with the Client to be very clear of their intentions and expectations
 Evaluation and feasibility study of a variety of Aircraft types for selection by the Client.
 A 3 year detailed Business Plan will be prepared, including Profit & Loss, Balance Sheet and Cash Flow Projections.

The Timeline
 Timeline analysis for the entire implementation.

Implementation Stage AOC Application
 Meet with the Department of Transport (DOT) and prepare the application for the license to operate an airline.
 Meet with and prepare the documentation for submission to the Civil Aviation Authority in support of the application for the Aircraft Operating Certificate (AOC).
 Research and recommend flight crew training establishments; cabin crew training.
 Make application for a company frequency for use at all airports (radios).

Accountable Managers (RPO & RPA)
 Selection & Recruitment
 Reporting from Division Management.
 Time out of office – FAA responsible person.
 Knowledge levels of Staff.
 Attendance of training courses.
 Knowledge of Procedures.

Flight Operations
 Development of Manuals, including:
o Dangerous Goods;
o Emergency Procedures;
o Standard Operating Procedures (Parts A, B, C & D), and;
o Safety Manual.
 Set‐up Flight Operations office
 Training of Flights Ops Personnel. 
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 Preparation of Operational & Cockpit Documents, including:
o Quick Reference Handbooks;
o Weight & Balance procedures and forms;
o Aircraft performance;
o Aircraft operations manuals, and;
o Onboard technical manuals.
 Develop the crew assistance forms, for example:
o Captains voyage reports;
o Cabin crew reports;
o Technical & cabin logs, and;
o Safety & hazard reports.
 Develop the Flight and Duty Period Monitoring program.
 Individual crew files.
 EASA/FAA equivalent compliance.
 Flight Crew Operating Manuals:
 Master Minimum Equipment Lists;
 Dispatch Deviation Guide;
 Air Law;
 Route Manual and Flight Guides (Jeppesen / Aerad).
 Pre‐flight briefing, including Notams and Weather;
 Technical Status of Aircraft briefing.
 Safety, Security and Emergency Audits.
 Recurrent Training of Dispatchers.
 IT ‐ ops to cockpit to ops to passenger to manager.
 Flight following.
 Passenger alerts.
 Emergencies.
 Crew Training Program
o Frequency;
o Use of Simulators;
o All Weather Operations;
o Cat II/ Cat III training;
o CRM promotion;
o Monitored Approach;
o Airport Categorization;
o Technical training.
 Forward Planning.
 Instructor Standards:
o Objective v Subjective;
o Awareness of current trends, and;
o CRM promotion.
 Line Checking:
o Objective v Subjective;
o Awareness of current trends, and;
o Promotion assessment.
 Implementation of ICAO Standards.
 Flight ‐ EPT, DG, Tech, Simulator, CRS.
 Assist with the research and development of the companies Human Resources policy, including the development and contracts for employment.

 Ground ‐ emergencies, passenger interaction, conflict resolution, service procedures.
 Develop the job descriptions for the key staff (required by FAA) including the safety officer, quality assurance officer, maintenance manager and technical staff, chief pilot, flight operations manager, ground services manager, financial manager.
 Implement a disaster recovery plan and review emergency procedures guide.
Cargo Opportunities
 Consider all aspects of cargo for the airline, including:
o Handling of cargo;
o Cargo agents;
o General Sales Agents (GSA);
o Cargo rates – comparative levels, revenue management.


The experience and diversity of our team members affords a vast range of expertise, covering the entire aviation and airline spectrum.

Our range of services includes Airline Startup  & Aircraft Operator Consultancy, Brokerage, Aircraft Management , Air Port Management , A/C Handling Management  and Advisory services for  Air Line , Airport , and purchase or sale of aircraft (and helicopters) of all sizes.

With our strong knowledge base of Airline Startup , operation Management  and ACMI/Wet Leasing solutions, we are able to quickly assess the best aircraft type for the mission and negotiate an expeditious solution for our clients.

Alhekmah's deep air transportation practice expertise, and best practice cross-industry thinking, helps us understand today’s industry challenges across the entire commercial value chain. Our methods have reduced complexity, increased flexibility and improved decision making for our clients. 

​​We believe that:
[*]  Aviation is a global industry where perception quickly becomes reputation.
[*]  Safety need not be expensive, but it does require constant and relentless attention to detail.
[*]  We have an obligation to always find better more cost effective solutions for our clients.

Professional Partners
Alhekmah has carefully selected a panel of Industry experts to provide the specialist assistance as required.
These include the worldwide insurer AON, commercial aircraft assessor IBA (International Bureau of Aviation), Europe’s leading aviation law specialists (on inquiry) and specialist aviation finance houses.

Our Range of Aviation Consultancy Services